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CONTENTS
1.GENERAL
 
1.1 Scope.Welcome to ELDUGAC.COM. These Terms and Conditions (“Agreement” or “Terms”) are a contract between you and EL DUGOUT ACCEPTED ELDUGAC SRL., Address registered in Santo Domingo this Dominican Republic (11510) (collectively, “ELDUGAC”, “we”, “we “or” our “), which governs the use of our website at www.eldugac.com (the” Site “), any mobile application (” Applications “) that is hyperlinked to this Agreement, or any other website, page, feature, or content owned and operated by us that is hyperlinked to this Agreement (collectively, including the Site and Applications, the “Services”).
By accessing or using the Services in any way, including, but not limited to, visiting or browsing the Site, downloading the mobile applications, registering an account, or contributing content or other materials to the Site or through the Applications, you expressly understand, acknowledge and agree to be bound by the Terms of Use. You are only authorized to use the Services if you agree to comply with all applicable laws and these Terms.
In addition, you may read our Privacy & Cookie Policy at any time for more information about how ELDUGAC collects, stores, and protects your information when you use the Services. Our Privacy & Cookie Policy is hereby incorporated by reference into these Terms & Conditions as though fully set forth herein.
 
1.2 Updates to the Terms. We reserve the right to modify the Terms of Use, including the Privacy & Cookie Policy, at any time, in our sole discretion. If we modify material terms to this Agreement, such modification will be effective after we send you notice of the amended agreement. Such notice will be in our sole discretion, and the manner of the notification may include, for example, via email, posted notice on the Site or Apps, or other manner.
Your failure to cease use of the Services after receiving notification of the modification will constitute your acceptance of the modified terms.
 
1.3 Acceptance of Terms.To buy from us, you must be at least 18 years old, otherwise you must be authorized by your parents or guardian, Any access, navigation or use of the Services indicates your acceptance of all the terms and conditions of this Agreement. If you do not agree to any part of the Terms, you must immediately stop accessing or using the Services. Please read this Agreement carefully before proceeding.
If you have any questions about these Terms and Conditions or our Privacy and Cookie Policy, you can contact us at any time at our Customer Service Platform .
 
2.USE OF OUR SERVICES
 
2.1 Representations. When you use our Services, you agree to the processing of information and details and declare that all information and details provided are true and correspond to reality. You represent and warrant that you are at least 18 years of age or that you are visiting the Services under the supervision of a parent or guardian. Subject to the terms and conditions of this Agreement, ELDUGAC grants you a limited, revocable, non-transferable and non-exclusive license to access and use the Services by displaying them in your Internet browser, for our Site or on your mobile devices. , for our Applications, only for the purpose of purchasing personal items sold on the Site or Applications and not for any commercial use or use on behalf of a third party, except as explicitly permitted by ELDUGAC in advance. Any breach of this Agreement will result in immediate revocation of the license granted in this paragraph without prior notice.
 
2.2 Limitations on Use.Except as permitted in the preceding paragraph, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse engineer, disassemble, decompile, or otherwise exploit the Services or any part of them. unless expressly permitted by ELDUGAC in writing. You may not make any commercial use of the information provided in the Services or make any use of the Services for the benefit of another company, unless ELDUGAC explicitly allows it in advance. ELDUGAC reserves the right to refuse service, cancel accounts and / or cancel orders at its discretion, including, but not limited to, if we believe that the customer’s conduct violates applicable law or is detrimental to our interests.
You may not upload, distribute, or post through the Services any content, information, or other material that: (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person. ; (b) is defamatory, threatening, defamatory, obscene, indecent, pornographic or may give rise to any civil or criminal liability under local or international law; or (c) includes any bugs, logic bombs, viruses, worms, trap doors, Trojan horses, or other code, material, or property that is malicious or technologically harmful. ELDUGAC may assign you a password and account identification to allow you to access and use certain parts of the Services.
 
Additionally, you agree not to:
  • Use the Services for any unlawful purposes, or that could violate any applicable federal, state, local, or international law or regulation;
  • To engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm us or other persons using the Services or expose them to liability;
  • Use the Services in any manner that could disable, overburden, damage, or impair the Site or Apps or any other party’s use of the Services;
  • Use any robot, spider or other automated device, process, or means to access the Service for any purpose;
  • Use the Services to distribute unsolicited promotional or commercial content, or solicit other persons using the Services for commercial purposes;
  • Otherwise attempt to interfere with the proper working of the Service.
2.3 Account Creation and Termination.To access some features available on the Services, you will need to create an account. You cannot use someone else’s account. Each time you use a password or identification, you will be deemed authorized to access and use the Site or Applications in a manner consistent with the terms and conditions of this Agreement, and ELDUGAC has no obligation to investigate the authorization or source of any such access or use of the Services.
You will be solely responsible for all access and use of the Services by anyone using the password and identification originally assigned to you, whether or not you authorize such access and use of this site, including but not limited to , all communications and transmissions. and all obligations (including, but not limited to, financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You must immediately notify ELDUGAC of any unauthorized use of your password or identification or any other violation or threat of violation of the security of the Site or the Application.
From time to time, we may restrict access to some or all parts of the Services, including the ability to upload documents, make payments, or send messages.
We may terminate your access to the Services at any time, in our sole discretion, without cause or notice, or if we believe you have breached these Terms. You may terminate your account at any time, for any reason, by following such instructions within the Site or App, or by contacting us as described in the “Contact Us” section below.
 
2.4 Customs. According to customs regulations, customers must provide valid and accurate data. All recipient names, address, and payers name must be valid. Certain countries require the recipient to present their ID or passport to dispatch the package or to verify payment. The client is solely responsible for the veracity of the data provided to us. In the event that any information is incorrect and prevents any shipping or delivery or customs clearance, we will not be held responsible and will not offer any compensation in such cases. As an importer, customers are responsible for complying with all laws and regulations in their own countries. Please see our Privacy and Cookie Policy for more information.
 
3.PRIVACY & COOKIE POLICY
 
When you use our Services and place orders through them, you agree to provide us with your email address, postal address and / or other contact information in a truthful and accurate manner. You also agree that we may use this information to communicate with you in the context of your order if necessary.
We respect your right to privacy. To see how we collect and use your personal information, including how to unsubscribe from our non-transactional communications, see our Privacy & Cookie Policy .
 
4.ERRORS
 
In case you detect that an error has occurred when entering your personal data during your registration as a user of our Services, you can modify them in the “My Account” section. In any case, you can correct errors related to the personal data provided during the purchase process by contacting us, as well as exercising the right of rectification contemplated in our Privacy and Cookies Policy through our Site and Apps. The Services display confirmation boxes in various sections of the purchase process that do not allow the order to continue if the information in these sections has not been provided correctly. Likewise, the Services offer details of all the items that you have added to your shopping cart during the purchase process, so that before making the payment, you can modify the details of your order.
If you detect an error in your order after the completion of the checkout process, you should immediately contact our customer service or the email address above to correct the error.
While ELDUGAC strives to provide accurate pricing and product information, typographical or pricing errors may occur. ELDUGAC cannot confirm the price of an item until after the order is placed. In the event that an item is listed at an incorrect price or with incorrect information due to an error in the price or product information, ELDUGAC will have the right, in our sole discretion, to reject or cancel any order placed for that item. . In the event that an item is priced incorrectly, we may, at our discretion, contact you for instructions or cancel your order and notify you of such cancellation.
 
5.TRADE RULES
 
5.1 Price and Payment.All prices include VAT (where applicable) at the rate corresponding to the receiving country and are correct at the time the information is entered into the system. If for any reason we are unable to ship your products, the value of the items that are not shipped will be refunded to your wallet in your ELDUGAC Account or to the original payment method.
All prices do not include shipping costs. The total cost of the order is the price of the products ordered plus shipping costs.
Prices may change at any time, but (except as stated above) the changes will not affect orders for which we have sent an Order Confirmation.
Once you have selected all the items you want to purchase, they will be added to your cart. The next step will be to process the order and make the payment. To do this, you must follow the steps of the purchase process, indicating or verifying the information requested in each step. In addition, during the entire purchase process, before payment, you can modify the details of your order. A detailed description of the buying process is provided in the Buying Guide. Also, if you are a registered user, a record of all the orders placed by you is available in the “My Account” area. You can use the following cards as a payment method: Visa, Mastercard, Paypal, etc.
To minimize the risk of unauthorized access, your credit card details will be encrypted. Once we receive your order, we request a prior authorization on your card to ensure that there are sufficient funds to complete the transaction. The charge on your card will be made at the moment your order leaves our warehouse.
When you click “Authorize Payment”, you are confirming that the credit card is yours. Credit cards are subject to verification and authorization by the card issuing entity. If the entity does not authorize the payment, we will not be responsible for any delay or non-delivery and we will not be able to conclude any contract with you.
 
5.2 Colors. We have made every effort to display, as accurately as possible, the colors of our products that appear on the Services. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.
 
5.3 Packing. Unless otherwise provided, we will comply only with its minimum packing standards for the method of transportation selected. The cost of all special packing, loading or bracing requested by you will be paid for by you.
 
5.4 Shipping & Delivery. ELDUGAC  ships from different warehouses in different countries. For orders with more than one item, we may split your order into several packages according to stock levels at our own discretion. We aim to deliver orders as quickly as possible. However, sometimes during busy sale periods, deliveries may take longer. If you have any questions regarding shipping and delivery ,please contact our Customer Services Platform .
 
5.5 Title and risk of loss. Delivery to the carrier will constitute delivery to the Buyer and, subsequently, the risk of loss or damage will pass to the Buyer. Any claim by the Buyer in relation to damage during shipping or delivery must be made directly to the carrier. Any claim of the Buyer against ELDUGAC for shortage or damage that occurs before said delivery to the carrier must be made within five (5) days after receipt of the merchandise and must be accompanied by the original transport invoice signed by the carrier that indicates that the carrier received the merchandise from ELDUGAC in the claimed condition. Notwithstanding the transfer of risk of loss to the Buyer, title and right of possession of the goods sold hereunder will remain with ELDUGAC until all payments hereunder, including dissuaded payments evidenced by notes or otherwise , the interests, the transportation costs, have been made in cash, and the Buyer agrees to perform all the necessary acts to perfect and maintain said right and title in ELDUGAC.
 
5.6 Return of product.Products can be returned in the designated period. The exact return period and return policy differ from country to country. Contact our customer service for detailed information. Customers who return products are responsible for shipping costs.
Wrong size items and items with quality problems can be exchanged. For defective products, if a defect or damage is confirmed on the returned products, we will give you a full refund, including any charges you have accumulated from delivery and return. The refund will be paid to your ELDUGAC account wallet or original payment method.
The following items cannot be returned or exchanged: jumpsuits, lingerie and nightwear, swimwear, jewelry, and accessories (except scarves, bags, and mermaid blankets).
 
5.7 Reviews, Comments and Submissions.Unless otherwise provided elsewhere in this Agreement or in the Services, everything you submit or post on the Services and / or provide to ELDUGAC.com, including, but not limited to, images, videos, ideas, knowledge, techniques, questions, reviews, comments and suggestions (collectively, “Submissions”) is and will be treated as non-confidential and non-proprietary, and by submitting or posting it, you agree to irrevocably license the entry and all related intellectual property rights (excluding rights such as copyright) to ELDUGAC without charge and ELDUGAC will have the royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, display, publish, interpret, sell, lease, transmit, adapt, create derivative works of such Submissions by any means and in any form, and to translate, modify, reverse engineer, disassemble, or decompile such Submissions. All submissions will automatically become the sole and exclusive property of ELDUGAC and will not be returned to you, and you agree not to raise any dispute regarding ELDUGAC’s use of the entry in the future.
You warrant that your Submissions, in whole or in part, are clear and free from any third party intellectual property rights infringement, disputes or claims. ELDUGAC does not assume any responsibility for the improper use of copyright or any other rights of third parties on its part. You agree to defend and indemnify ELDUGAC against any loss caused by the use of the tickets for any purpose.
In addition to the rights applicable to any Submission, when you post comments or reviews on the Site or the Applications, you also grant ELDUGAC the right to use the name you submit with any review, comment or other content, if any, in connection with such review, comment or other content. You represent and warrant that you own or control all rights to the reviews, comments and other content that you post on this site and that ELDUGAC’s use of your reviews, comments or other content will not infringe or violate the rights of any third party. You must not use a false email address, pretend to be someone other than yourself, or mislead ELDUGAC or third parties as to the origin of any Submission or content. ELDUGAC may, but will not be obliged, to delete or edit any Submission (including comments or reviews) for any reason.
6.INTELLECTUAL PROPERTY AND OWNERSHIP
 
6.1 Content. The Site and Apps, including all of its information and content, such as the text, software, scripts, graphics, photos, sounds, music, videos, and interactive features (collectively, “Content”) provided as part of the Services belong at all times to ELDUGAC  or to those who grant us the license for their use. You may use the Content only to the extent that we or the usage licensers authorize expressly.
 
6.2 ELDUGAC  Marks.In addition, the trademarks, service marks, icons, graphics, word marks, designs and “ELDUGAC” logos contained therein (“Marks”) are the property of EL DUGOUT ACCEPTED ELDUGAC SRL. “ELDUGAC” and the ELDUGAC Marks are trademarks in the United States and other countries for which applications are pending or registrations have been issued. You do not have or will acquire any right, title or interest in any of the Marks. The ELDUGAC Trademarks, whether on any product offered for sale on the Site or in the Applications, or that appear as a logo or text anywhere on the Site, are not a representation of EL DUGOUT ACCEPTED ELDUGAC SRL. is the owner of the copyright or other intellectual property rights in the products offered for sale on the Site or the Applications. EL DUGOUT ACCEPTED ELDUGAC SRL. sources some of its products from third-party manufacturers and wholesalers.
 
6.3 Rights Reserved.The content of the Services is provided to you as is for your information only and may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed or otherwise exploited for any other purpose without the prior consent of writing from ELDUGAC or the respective owners or licensees. We reserve all rights not expressly granted in the Content. You acknowledge and agree that any question, comment, suggestion, idea, comment or other information about the Services that you provide to us is not confidential and will become the exclusive property of ELDUGAC.
You agree not to participate in the use, copying, or distribution of any Content that is not expressly permitted in this document. You agree not to circumvent, disable or otherwise interfere with the security-related features of the website or features that prevent or restrict the use or copying of any Content or impose limitations on the use of the website or the Content on the same.
 
7.THIRD PARTY LINKS AND RESOURCES
 
Our site and our applications may contain links to third party sites that are not owned or controlled by us.
We do not control, assume no responsibility, and do not endorse or verify the content, privacy policies, or practices of any third-party sites or services. We make no warranties or representations about the accuracy, completeness, or timeliness of any content posted on the Site or our Applications by anyone other than us. We strongly recommend that you read all third party terms and conditions and privacy policies.
 
8.EVENTS BEYOND OUR CONTROL
 
We will not be liable for any failure or delay in the performance of any of the obligations we undertake under the Terms or other contracts when caused by events that are beyond our reasonable control (“Force Majeure”). Force majeure will include any act, event, lack of exercise, omission or accident that is beyond our reasonable control, including, but not limited to, the following:
  • Strike, lockout or other forms of protest.
  • Civil unrest, revolt, invasion, terrorist attack or terrorist threat, war (declared or not) or threat or preparation for war.
  • Fire, explosion, storm, flood, earthquake, collapse, epidemic or any other natural disaster.
  • Inability to use trains, ships, aircraft, motorized transport or other means of transport, public or private.
  • Inability to use public or private telecommunication systems.
  • Acts, decrees, legislation, regulations or restrictions of any government or public authority.
  • Strike, failure or accident in maritime or river transport, postal transport or any other type of transport.
It will be understood that our obligations derived from the Conditions or other contracts are suspended during the period in which the Force Majeure remains in force and we will be granted an extension of the period in which to comply with these obligations for a period of time equal to the time that the Force Majeure situation. We will provide all reasonable remedies to put an end to the Force Majeure situation or to find a solution that allows us to fulfill our obligations under the Terms or other contracts despite the Force Majeure situation.
 
9.LIABILITY FOR PURCHASED PRODUCTS, WAIVER, AND STATUTORY CONSUMER RIGHTS
 
9.1 ELDUGAC  Liability. Unless expressly stated otherwise in these Terms, our liability with respect to any product purchased on our website will be strictly limited to the purchase price of that product. Notwithstanding the foregoing, our liability will not be exempted or limited in the following cases:
  • in case of death or personal harm caused by our negligence;
  • in case of fraud or fraudulent deceit; or
  • in any case in which it was illegal or illicit to exclude, limit or attempt to exclude or limit our liability.
9.2 Waiver of Liability. Notwithstanding the paragraph above, and to the extent legally allowed, and unless these Terms indicate otherwise, we shall not accept any liability for the following losses, regardless of their origin:
  • loss of income or sales;
  • operating loss;
  • loss of profits or contracts;
  • loss of forecast savings;
  • loss of data; and
  • loss of business or management time.
9.3 Warranties. Due to the open nature of the Services and the possibility of errors in the storage and transmission of digital information, we do not guarantee the accuracy and security of the information transmitted or obtained through the Services, unless expressly stated otherwise in the Services. All descriptions of products, information and materials displayed on the Services are provided “as is”, without express or implied warranties or conditions, except those established by law. In this sense, if you are contracting as a consumer or user, we are obliged to deliver goods that are in compliance with the mutually intended transaction, in accordance with reasonable commercial expectations, being responsible to you for any lack of conformity that exists in the delivery time . It is understood that the goods are in accordance with the transaction or planned purchase if: (i) they comply with the description given by us and possess the qualities that we have presented on this website; (ii) are fit for the purposes for which goods of this type are normally used; (iii) show quality and performance that are normal for products of the same type and that can reasonably be expected To the extent permitted by law, we exclude all warranties and conditions (whether express or implied), except those that cannot be legitimately excluded.
 
10.LIMITATION OF LIABILITY
 
PLEASE READ THIS SECTION CAREFULLY SINCE IT LIMITS THE LIABILITY OF ELDUGAC TO YOU.
  • (1)BY USING THE SERVICES PROVIDED BY ELDUGAC, YOU HEREBY ACKNOWLEDGE THAT WE ARE PROVIDING THE SERVICES, INCLUDING THE SITE AND MOBILE APPS, ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, ELDUGAC  EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, TITLE, ACCURACY, COMPLETENESS, UNINTERRUPTED OR ERROR-FREE SERVICE, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR TRADE USAGE.
  • (2)WE MAKE NO PROMISES WITH RESPECT TO, AND EXPRESSLY DISCLAIM ALL LIABILITY FOR: (1) PRODUCTS, SERVICES, INFORMATION, PROGRAMMING, AND/OR ANYTHING ELSE PROVIDED BY A THIRD PARTY THAT IS ACCESSIBLE TO YOU THROUGH THE SERVICES; OR (2) THE QUALITY OR CONDUCT OF ANY THIRD PARTY YOU ENCOUNTER IN CONNECTION WITH YOUR USE OF THE SERVICES.
  • (3)YOU AGREE THAT TO THE MAXIMUM EXTENT PERMITTED BY LAW, ELDUGAC WILL NOT BE LIABLE TO YOU UNDER ANY THEORY OF LIABILITY. WITHOUT LIMITING THE FOREGOING, YOU AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, ELDUGAC  ENTITIES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, LOSS OF PROFITS, BUSINESS INTERRUPTION, REPUTATIONAL HARM, OR LOSS OF DATA (EVEN IF FORESEEABLE) ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR USE OF, OR INABILITY TO USE, THE SERVICES.
  • (4)YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SERVICES IS TO CEASE USE OF THE SERVICES.
SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR EXCLUSIONS OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. AS A RESULT, THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU IN WHOLE OR IN PART.
 
11.APPLICABLE LEGISLATION AND JURISDICTION
The use of our website and the product purchase contracts through said website shall be governed by the law of Singapore. If you are entering into the contract as a consumer, nothing in this Clause shall affect the statutory rights you have, as recognized in any applicable legislation in this area.
 
12.CONTACT US
We welcome your questions and comments about our privacy practices or these terms. You may contact us anytime through Customer Service Platform .
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